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VOXEL INNOVZT INC——Privacy Policy
VOXEL INNOVZT INC (hereinafter referred to as "we," "us," or "the Company") is committed to protecting the privacy and personal information security of its users (hereinafter referred to as "you"). This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide or obtain when you visit and use our website (voxelinnovzt.com, hereinafter referred to as the "Website"). Please read and understand this Privacy Policy carefully before using our Website. By continuing to use the Website, you consent to our processing of your personal information in accordance with this Privacy Policy.
1. Information Collection
We collect your personal information only as necessary and relevant to our business operations. This information primarily includes the following:
Information you provide: When you register an account on the website, place an order for pants, subscribe to a newsletter, contact customer service, or participate in a promotion, you may be asked to provide personal information such as your name, email address (e.g., [email protected], which is a company email address, not a user-provided email address), phone number, mailing address, payment information (such as credit card number and bank card details; this information will be processed through secure payment channels; we do not store complete sensitive payment information), and other information you choose to provide (such as product preferences and size selections).
Automatically Collected Information: When you visit and use the website, we may automatically collect certain information through technologies such as cookies, web beacons, and server logs, including your device type (e.g., computer, phone model), operating system version, browser type, IP address, access time, web pages visited, browsing history, click history, and other statistics related to website usage. This information helps us optimize website performance, enhance user experience, and understand user habits.
2. Information Use
We use the personal information we collect for the following legitimate purposes, which will not exceed the reasonable scope associated with the purpose for which it was collected:
Providing products and services: To process your orders, including confirming order information, arranging shipments, providing tracking services, and handling returns and exchanges; to create and manage your account to ensure you can use the various features of the website.
Communication and Notifications: We use the contact information you provide (e.g., email, phone) to send you information related to your use of our products or services, such as order confirmations, shipping notifications, and service updates. If you subscribe to our newsletter, we will send you information about new product releases, promotions, and special offers (you can unsubscribe at any time by following the unsubscribe instructions in the email).
Optimizing the website and user experience: We use automatically collected information to analyze user usage of the website, identify website issues, and improve website design, functionality, and content to provide you with a more tailored browsing experience. We also provide personalized recommendations for pants products that may be of interest to enhance your shopping experience.
Security and Compliance: To protect the security of the website and user information, prevent risks such as fraud, unauthorized access, and data leakage; comply with applicable laws, regulations, government regulatory requirements, or judicial decisions, and cooperate with investigations and information inquiries by relevant departments.
3. Information Sharing
We understand the importance of personal information and will not share it with third parties without authorization, except under the following circumstances:
Service Providers: To fulfill the purposes described in this Privacy Policy, we may share your personal information with third-party partners who provide services to us, such as logistics companies (to deliver your orders), payment processors (to process payment transactions), information technology service providers (to maintain website operations and provide technical support), and marketing service providers (to assist with legitimate marketing activities). We will enter into strict confidentiality agreements with these third parties, requiring them to use your personal information only to provide services to us and to implement necessary security measures to protect your information. Legal Requirements and Protected Interests: We may disclose your personal information when we believe disclosure is necessary to comply with applicable laws, regulations, governmental orders, or legal process (such as in response to a subpoena or search warrant); or to protect the legal rights, property, or safety of us, you, or other third parties (such as to prevent or investigate fraud, resolve disputes, or maintain website security).
Business Transfers: In the event of a merger, acquisition, asset sale, reorganization, or other similar business transaction, your personal information may be transferred to a third party involved in the transaction as part of the business assets. In such a case, we will ensure that the transferee abides by this Privacy Policy and takes appropriate measures to protect the security of your personal information.
Your Consent: With your express written or oral consent, we will share your personal information with designated third parties to the extent and in the manner you have agreed.
4. Information Protection and Storage
Security Measures: We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, use, disclosure, modification, damage, or loss. These measures include, but are not limited to, data encryption, access controls, firewalls, regular security audits, and employee security training. However, due to the inherent risks of internet transmission and data storage technology, we cannot guarantee the absolute security of your personal information. You assume all risks associated with your use of the website.
Storage Period: We will store your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for the minimum retention period required by applicable laws and regulations. When your personal information is no longer necessary for the purposes outlined above and there are no legal or regulatory requirements for further retention, we will securely delete or anonymize it to ensure it can no longer be used to identify you.
Storage Location: Your personal information will be primarily stored in the United States. If business needs require the transfer of information outside the United States, we will ensure compliance with applicable cross-border data transfer laws and regulations, such as through data processing agreements and the adoption of internationally recognized data protection standards, to ensure the security of your information during transmission and storage.
5. User Rights
Under applicable U.S. privacy laws (such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), the specific rights may vary depending on your state), you may have the following rights regarding your personal information. We will provide necessary assistance to you in exercising your rights in accordance with relevant laws:
Right of Access: You have the right to request confirmation from us as to whether we hold your personal information and to obtain specific details about the personal information we collect, use, and share.
Right to Correction: If you discover that the personal information we store about you is incorrect, inaccurate, or incomplete, you have the right to request that we correct or supplement that information.
Right to Deletion (Right to Be Forgotten): Where legally required, you have the right to request that we delete your personal information that we have collected and stored (unless required to retain it by law or for necessary business purposes).
Right to Data Portability: You have the right to request that we provide you with the personal information you have provided to us in a structured, commonly used, and machine-readable format so that you can transfer it to another data controller (where technically feasible). Right to object to automated decision-making: If we make a decision that significantly affects you based on automated processing (including profiling), you have the right to request human intervention and obtain an explanation of that decision.
Right to withdraw consent: If you have previously consented to us processing your personal information in a specific manner (such as sending marketing communications), you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing previously conducted based on your consent.
If you wish to exercise these rights, or have any questions or complaints about the processing of your personal information, please contact us using the following contact information:
Company Name: VOXEL INNOVZT INC
Website: voxelinnovzt.com
Email: [email protected]
Upon receipt of your request, we will promptly verify and process it in accordance with applicable laws and regulations, and provide you with feedback on the outcome within a reasonable period of time (generally no more than 45 days, but may be extended to 90 days in complex cases, and we will inform you of the reason for the extension).
6. Cookie Policy
Use of Cookies: Cookies are small text files sent to your device by a website server to store your preferences and usage history. We primarily use cookies to remember your account login status, store your shopping cart information, and analyze website traffic and user behavior, so we can provide you with a more convenient browsing experience and personalized services.
Types of Cookies:
Necessary Cookies: These cookies are essential for basic website functionality, such as account login, order processing, and website security. If you disable these cookies, you may not be able to use the core features of the website properly.
Functional Cookies: These cookies are used to remember your preferences (such as language selection and size preferences) to improve website usability. These cookies do not store personally identifiable information.
Analytical Cookies: These cookies are provided by third-party analytics tools (such as Google Analytics) to collect and analyze user usage data on the website, helping us improve website performance and content. This data is typically processed anonymously.
Marketing Cookies: These cookies are used to track your browsing behavior and provide you with personalized product recommendations and marketing information. If you do not wish to receive such information, you may disable these cookies. Cookie Management: You can manage or disable cookies by adjusting your browser settings. Most browsers allow cookies by default. You can find cookie-related options in your browser's "Settings" or "Preferences" to delete existing cookies or block future cookies. However, please note that disabling certain essential cookies may affect your ability to use the website's functionality.
7. Third-Party Links
Our website may contain links to third-party websites or services (such as social media platforms, payment platforms, and partner brands' websites). These third-party websites have their own independent privacy policies and terms, and we are not responsible for their content, privacy practices, or data handling practices. When you click on these third-party links and visit the relevant websites, your information will be subject to the third-party privacy policy. We recommend that you carefully read and understand the third-party privacy policy before using them.
8. Children's Privacy Protection
Our websites and products are primarily intended for adults and are not directed to children under the age of 13 (pursuant to the Children's Online Privacy Protection Act (COPPA)). We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from children under the age of 13, we will immediately take steps to delete that information and cease further processing. If you are a parent or guardian of a child and discover that your child has provided us with personal information, please contact us promptly using the contact information in this Privacy Policy so that we can take appropriate action.
9. Updates to Privacy Policy
We may revise this Privacy Policy from time to time based on changes in applicable laws and regulations, business development needs, or website functionality upgrades. If there are significant changes to these Terms, we will notify you of the changes and their effective date by posting a prominent notice on the homepage of our website or sending an update notification to your registered email address. Please visit this page regularly to review the latest Privacy Policy. Your continued use of our website after the effective date of any updated terms constitutes your acceptance of the revised Privacy Policy. If you do not accept the changes, you should immediately cease using the website.
10. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information or file a complaint regarding the handling of your personal information, please contact us through the following methods:
Company Name: VOXEL INNOVZT INC
Website: voxelinnovzt.com
Email: [email protected]
Company Registration Number: 20251959697
We will take every feedback you provide seriously and respond to you within a reasonable timeframe.