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VOXEL INNOVZT INC——Shipping Policy
Thank you for choosing VOXEL INNOVZT INC's high-quality pants. Please carefully read the following shipping policy before placing an order to understand your order processing time and shipping expectations.
Order Processing Time
All orders will be processed and shipped within 5-7 business days after payment verification.
Processing time excludes weekends and statutory holidays.
Processing time may be slightly longer during peak periods (such as holiday sales). We strive to process all orders promptly.
Shipping Time and Method
We ship through reliable international shipping partners.
Once your order is shipped, the estimated shipping time is 20-40 business days.
Shipping time is calculated from the time the package leaves our warehouse and does not include order processing time.
Please note: This time is an estimate, not a guaranteed delivery time. International shipments may be delayed due to customs clearance, weather conditions, peak holiday seasons, or other unforeseen circumstances.
Shipping Areas and Costs
We currently ship to the entire United States.
Shipping costs are calculated based on the order weight and destination and will be displayed during checkout.
Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking number and a tracking link.
You can use this tracking number to monitor the status of your package through our website or the carrier's website.
Please ensure that the email address you provide is accurate.
Customs and Import Duties
Packages shipped internationally may be subject to customs clearance in the destination country.
All applicable customs fees, import duties, VAT, or other charges are the responsibility of the recipient.
We have no control over these charges and cannot predetermine the amount that may be incurred.
Please note that customs clearance may cause additional delays.
Shipping Address
Please ensure that the shipping address you provide during checkout is complete and accurate.
We are not responsible for delivery failures or delays caused by incorrect or incomplete addresses.
If a package is returned due to an incorrect address, additional shipping charges will apply for reshipping.
Undeliverable Packages
If a package is returned to us due to undeliverable status, incorrect address, or other reasons, we will contact you to arrange for reshipping. Reshipping will incur additional shipping charges.
If you would like a refund, the purchase price will be refunded less the original shipping fee and return shipping.
Contact Us
If you have any questions about our shipping policies or need to inquire about the status of your order, please feel free to contact us at any time:
Email: [email protected]
Website: voxelinnovzt.com
We typically respond to your email within 1-2 business days.